Questions

How much is the cost?

The fees depend on the products ordered, the total weight and where you live. They will be specified before the validation of your basket.

Why can not I validate my order?

This is just you are not complying with our Free Product Policy.

How much is the shipping cost?

The fees depend on the number of products ordered, the total weight and where you live. They will be specified before the validation of your basket.

Is it safe to order on your site? Is it secure?

We guarantee a 100% security payment with Stripe and Paypal platforms for all your transactions, as well as SSL configuration of the domain name providing additional security for the protection of your data.

I ordered for over 10 days and I still have not received anything!

As indicated in our Terms and Conditions and when ordering, our delivery times are between  8 to 18 day. Just be patient, your order will arrive soon.

I only received part of my order. Is this normal?

Yes it's normal. We work with different suppliers who have different delivery times. As soon as the products are ready, they are sent to you in order to shorten your wait. You will receive your order in several parcels.

Will I receive spam if I give you my email address?

Rest assured, your email address is safe with us. We will not sell your computer data. For us, the trust of our customers is primary.

Other questions: do not hesitate to contact us by email at 

Contact@Freemasonry-store.com

We will answer you with pleasure.